Storage Tottenham Hale Health and Safety Policy
This Health and Safety Policy sets out the commitments and working practices of Storage Tottenham Hale. Our aim is to provide a safe and healthy environment for all employees, customers, visitors, and contractors, including those involved in removal, transport and handling of goods to and from our storage facilities.
Policy Statement
Storage Tottenham Hale is committed to achieving and maintaining high standards of health and safety. We will take all reasonably practicable steps to prevent accidents, work-related ill health, and damage to property. Health and safety considerations form an integral part of the planning and delivery of our storage and removal-related services.
We recognise our duty to comply with applicable health and safety legislation and to continually improve our safety performance through regular review, training, and risk management.
Objectives
Our key health and safety objectives are to:
Identify, assess and control risks associated with storage, handling and removal activities.
Provide safe and well-maintained premises, facilities and equipment.
Ensure employees are competent, trained and supervised for the tasks they perform.
Promote a positive safety culture based on communication, reporting and continual improvement.
Minimise risks to customers, visitors and contractors while they are on our premises or engaged in work activities connected with our services.
Responsibilities
The overall responsibility for health and safety within Storage Tottenham Hale rests with senior management. They are responsible for ensuring that adequate resources, arrangements and systems are in place to implement this policy effectively.
Managers and supervisors are responsible for:
Implementing this policy within their areas of control.
Carrying out and reviewing risk assessments related to storage and removal tasks.
Ensuring that staff receive appropriate training, information and supervision.
Investigating incidents, near misses and hazards, and taking corrective actions.
All employees are required to:
Take reasonable care of their own health and safety and that of others who may be affected by their actions.
Follow all safety procedures, instructions and signage provided by the company.
Use equipment, vehicles and personal protective equipment correctly and report any defects immediately.
Report hazards, unsafe conditions, accidents and near misses without delay.
Contractors and removal partners working on our premises must comply with this policy, follow all site rules, and co-operate with our staff on health and safety matters.
Risk Assessment and Safe Systems of Work
We will carry out and regularly review risk assessments covering the key activities of our business, including:
Receiving, loading and unloading items for storage.
Manual handling of furniture, boxes and other goods.
Use of trolleys, lifting aids and other handling equipment.
Vehicle movements in loading areas and car parks.
Access to storage units, corridors, stairs and lifts.
Fire safety, emergency evacuation and security arrangements.
These assessments will be used to develop and implement safe systems of work that are communicated to all relevant staff and contractors.
Manual Handling and Removal Activities
Manual handling is a core part of many storage and removal tasks. To reduce the risk of injury, we will:
Provide guidance on safe lifting techniques and team handling.
Encourage the use of suitable lifting aids and trolleys wherever possible.
Plan removal and delivery routes to minimise unnecessary carrying and awkward movements.
Assess and manage any particularly heavy, bulky or fragile items on a case-by-case basis.
Staff and contractors must never attempt to lift or move loads that are beyond their capability and must request assistance or additional equipment when needed.
Workplace Environment and Equipment
We will maintain our storage areas, loading bays, offices and common areas in a safe and tidy condition. This includes:
Keeping walkways, fire exits and access routes clear of obstructions.
Maintaining adequate lighting, ventilation and housekeeping standards.
Ensuring that equipment, including lifting aids and vehicles, is regularly inspected and maintained in safe working order.
Providing appropriate safety signage and information throughout the premises.
Fire Safety and Emergency Procedures
Storage Tottenham Hale will maintain effective fire safety and emergency arrangements, including:
Clear evacuation procedures and designated assembly points.
Provision and maintenance of fire detection and firefighting equipment.
Regular checks to ensure that fire doors, escape routes and exits remain unobstructed.
Information to staff, customers and contractors on what to do in the event of an emergency.
All persons on site must familiarise themselves with emergency instructions displayed and must follow the directions of staff in any incident.
Training, Information and Supervision
We will provide suitable and sufficient health and safety training for employees, taking into account their roles and responsibilities. This may include induction training, manual handling techniques, use of equipment, emergency procedures and safe driving where relevant.
Where removal or transport services are provided, drivers and handlers will receive appropriate guidance on safe loading, securing of goods, and safe operation of vehicles in and around our sites.
Consultation and Communication
Storage Tottenham Hale will encourage open communication on health and safety matters. Employees are invited to raise concerns, make suggestions and participate in safety discussions. Significant changes to working practices, equipment or layout will be communicated in a timely manner, and relevant instructions will be updated and shared.
Incident Reporting and Investigation
All accidents, injuries, near misses and hazardous occurrences must be reported to management as soon as possible. Each report will be reviewed and, where necessary, investigated to identify root causes and implement corrective actions to prevent recurrence.
Monitoring, Review and Continuous Improvement
We will regularly monitor health and safety performance through inspections, audits and reviews of incident reports. This policy and its associated procedures will be reviewed periodically, or following significant changes in operations or legislation, to ensure they remain effective and appropriate to the nature and scale of our storage and removal-related activities.
By working together and following this Health and Safety Policy, Storage Tottenham Hale aims to provide a safe, secure and well-managed environment for everyone who works with us, stores with us or visits our premises.
